Privacy policy


Mind Body Soul is committed to providing you with excellent service for all of our products and services. We respect your right to privacy, and have developed this Privacy Statement to inform you about our privacy practices for the entire Mind Body Soul Web site. Overview Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at Mind Body Soul are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are buying any of our products, you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of supplying you with the products and authenticating your identity in order to dispatch products. You should also be assured that we do not provide or sell information about our customers or site visitors to vendors that are not involved in the provision of Mind Body Soul product sales. Please note that our site may contain links to other sites. Mind Body Soul is not responsible for the privacy practices, privacy statements, or content regarding these other sites. Information We Gather from You Personal Information We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you. There are two ways in which you may explicitly and intentionally provide us with, and consent to our collection of certain personal information: E-mail Request for Information or Registration for our newsletter – We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information, register or sign up for our newsletter or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request. Purchase If you choose to purchase one of our products, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products, we may require your name, address, telephone number, e-mail address, credit card number, and/or social security number, and/or another form of national identification. Other products may require different or supplemental information from you in order to apply. All information that we collect and process for the purposes of dispatching you one of our products or services is designed to be the minimum amount of information we require. Statistical Information About Your Visit When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit on our site, from which domains our visitors reach our site, and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site. How We Use and With Whom We Share the Information We Gather We assure you that the information we gather from you is used by us only as explained below. Sending you responses and updates. We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on our behalf. Facilitating the support, renewal, and purchase of our products and services. We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products. We may also provide the information you have submitted to us to a Mind Body Soul representative, so that they can contact you and facilitate the support, renewal, and purchase of Mind Body Soul products and services. Our Representatives help us to provide our customers with support, assistance, and the provision of our products and services. You may receive a communication directly from one of our representatives. Please be assured that if you are contacted by one or more of these entities for one of these purposes, they have agreed to use the information we supply only in accordance with a confidentiality agreement. If we are required to disclose by law If we are required by law to disclose certain information to local, state, federal, national or international law enforcement authorities, we will do so. Surveys From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this Web site, and improving our customer service and product offerings. Your Ability to Opt-Out of Further Notifications From time-to-time, we notify our customers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us via e-mail or at our mailing address given at the end of this Privacy Statement. Please be aware that we reserve the right to notify our subscribers of any information that affects the security of our products or services. Our Security Procedures We consider the protection of all personally identifiable information we receive from our Web site visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol. How You Can Update or Correct Your Information If you would like to update or correct any information in our records, please contact us via e-mail. Changes to this Privacy Statement If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then, prominent notice of the nature of the change will be posted on the first page of this Privacy Statement and on our home page.

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